PLN Customer Data Leaked, Kominfo Takes Action
The issue of leaking PLN customer data is increasingly intense, even the leak is not just an issue because there is screenshoot evidence from a website. The screenshoot evidence shows that customer data from PLN is being sold. Even worse, the data also includes the NIK of the customer. Hearing this did not make Kominfo remain silent and began to take action.
The first action taken by Kominfo was to release the latest news regarding the alleged leak of PLN (State Electricity Company) customer data. Semuel A. Pangerapan as the Director General of Informatics Applications said that deepening and tracing are being carried out by his party.
"Kominfo has also summoned PLN management on Saturday, August 20, 2022 to ask for information on the alleged data leak," Samuel added in a press release on Sunday (21/8/2022).
According to him, PLN is currently conducting an ongoing evaluation of their cybersecurity system, and at the same time PLN is also taking action to improve its customer personal data protection system.
PLN also said that its information technology operational system is still in a safe condition and community services are still running without interruption. Meanwhile, efforts to improve the security of PLN's personal data protection system are also being carried out by cooperating with BSSN (State Cyber and Crypto Agency).
Related to this issue, Kominfo also takes a role where they provide a technical recommendation to PLN to improve the protection of PLN customers' personal data. "Furthermore, the Ministry of Communication and Information will continue to review the fulfillment of PLN's obligations to the applicable personal data protection provisions and other related obligations in accordance with laws and regulations," added Semuel A. Pangerapan.
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